Shipping Policy

US Shipping Policy

We ship via USPS on the next business day after receiving an order. We are closed on weekends and federal holidays. The buyer will receive an email with a tracking number once the order has shipped.
Standard shipping prices are as follows:

The buyer must provide a valid shipping address. Packages that are returned back to us due to an invalid address can be reshipped at customers’ expense or refunded less the shipping charges.

You can view our most updated international shipping quotes during checkout or contact us for more information.
Buyers are responsible for customs duties, taxes, and other regional charges and are not included in our shipping charge.

Packages returned back to us due to non-payment of import duties can be reshipped at customers’ expense or refunded less the shipping charges.

We currently offer international shipping for custom-fit grillz to US APOs/FPOs, as well as the following countries:

Australia, Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Japan, Netherlands, Norway, South Korea, Sweden, Switzerland, United Kingdom.

Depending on what you ordered, you can expect the following:

Custom Grillz - We will send mold kits within 1 business day.
Custom Pendants - We will send a shipment confirmation, but the package will not be shipped for 6-8 weeks to allow for production.
Custom Jewelry - We will send a shipment confirmation, but the package will not be shipped until production is finished, which varies from design to design.
Pre-made Jewelry - We will send your order out within 1 business day.
A Mix - We will ship out the physical products within 1 business day and then send a second package with your custom jewelry if ordered. (If you ordered a chain with a custom pendant, we will hold the chain until the pendant is completed.)